10 Customer Service & Support Metrics You Must Track
Remember the times when customer service was looked at more like an auxiliary business function? Something that was “a nice touch to have”? You do? Well, for...
Szabolcs Szecsei born on February 4th, 1989, A Hungarian writer, living in Novi Sad, Serbia. With a master’s degree in Communication and Media Studies, Szabolcs has been working in the news and marketing industry for more than six years. Apart from writing, Szabolcs is also a professional touring and recording musician, working for several bands and projects.
Remember the times when customer service was looked at more like an auxiliary business function? Something that was “a nice touch to have”? You do? Well, for...
In the world of digital marketing and web design solutions, there are only a few things mor...
If you’ve ever used a Headless Content Management System, you know that from the editorial side, one of the biggest differences between a traditional CMS and Headless is the ability to edit me...
There’s a lot of talk about data and tech lately and all business owners now know these two are now the primary driving forces behind growth. The only problem is, people rarely actually speak ...
The new era ushers in as now the performance reports from Google My Business also shows device and platform when breaking down analytics and insights.
As you know, when it comes to classic ways to make sure that different elements work well together, most web designers use contrast. At first, you might think that it’s something that’s not “t...
If you’ve spent any time in the digital industry, then you know just how important page speed is when it comes to
As a site owner and/or marketer, one of your main goals is to increase the reach of your website and to reach as many people as possible. In order to achieve that, you’ve probably done everyth...
As you may remember, earlier this year, Google made an announcement that it would not use or create alternate identifiers for user tracking purposes. Instead...
If you’ve been into the game of digital marketing, then you’ve probably heard marketers saying “content is king”.
No matter what kind of content you are publishing on a regular basis, you have more or less one primary goal: finding an audience for that content. Simple as...
It’s not really overkilling to say that WordPress kind of took the digital world by storm. Before the WP era, if you wanted to create a website, you actually had to be pretty well-versed in th...